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Privacy Policy

Effective Date: June 2025

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Your privacy is important. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with Petra Klinger via www.petraklinger.com or any direct communication channels, including email (hosted by Gmail).

The website is designed and maintained using Wix Studio, a GDPR-compliant platform with secure infrastructure. All interactions, including form submissions, bookings, and communication, are managed through Wix services or directly through Gmail.

7. Data Retention

  • Personal data is retained for up to 3 years after your last session or communication

  • Email and correspondence data may be stored for tax and service tracking purposes for up to 5 years

You may request early deletion of your information at any time unless required for legal or tax obligations.

6. Your Rights Under GDPR

You have the right to:

  • Access and review the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to data processing at any time

  • Lodge a complaint with a data protection authority (if located in the EU)

To exercise any of these rights, please contact: info@petraklinger.com

5. Use of Third-Party Services

Third-party services used include:

  • Wix for site hosting, form collection, and session booking

  • Gmail for email communication

  • Stripe/Revolut for secure payment processing

  • Google Analytics for anonymous website usage tracking

These platforms comply with European GDPR requirements. We do not share your data with third parties for advertising or unrelated purposes.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Understand visitor preferences

  • Improve page performance

  • Customize content display

You may opt out of cookies via your browser settings.

3. How We Store and Protect Your Information

  • Data submitted via Wix forms is stored in Wix’s secure cloud infrastructure

  • Gmail messages are protected under Google’s privacy standards and only accessed by Petra Klinger

  • Any session notes (if written) are anonymized and stored securely offline or password-protected if digital

  • Payment data is managed only through trusted third-party providers (e.g., Stripe, PayPal) — no card information is stored by us

We apply reasonable technical and administrative security measures to safeguard your data.

2. How Your Data Is Used

We use your data to:

  • Communicate and respond to inquiries or bookings

  • Schedule, confirm, or manage sessions and client support

  • Send reminders, follow-up content, or materials related to your session

  • Maintain internal records for service quality and tax reporting

  • Enhance your user experience on the website through anonymized analytics

We will not use your personal data for automated decision-making or profiling.

1. Information We Collect

When you interact with Petra Klinger’s website or services, we may collect the following:

  • Your full name, phone number, and email address when filling out contact or booking forms

  • Session preferences and inquiry details submitted via forms or email

  • Notes, reflections, or goals shared during sessions (only when necessary and consented to)

  • Technical data such as IP address, browser type, time zone, and location (collected via cookies or analytics tools)

  • Payment transaction data (processed securely by third-party providers, not stored by us directly)

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